Terms and Conditions
Awareness Coaching and Therapy Ltd are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us using the link on the store page.
Whilst we have taken care to ensure that the information contained on this websit is correct mistakes do sometimes occur. (Errors and omissions excepted E&OE)
Our Contact details:
Awareness Coaching and Therapy Ltd
Phone: 01772 619398
(9am – 5pm)
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept credit/debit card payment.
We accept most major credit/debit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
- Orders up to 2kg will be sent by Royal Mail – Recorded delivery or Special delivery.
- Orders over 2kg will be sent 24hr carrier.
Wherever possible we will send your order on the day it is received. Back Orders, If your item is not in stock we will let you know. We will only hold items on backorder if you ask us to. Tax Charges VAT of 20% is included in prices where applicable.
If you need to reach us, please email us using the link on the contact page, alternatively, you can call on 01772 619398 (9am – 5pm) or write to us at:
Awareness Coaching and Therapy Limited, The Office, 1 Kingsway, Ansdell, Lytham, FY8 1AQ.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Any goods can be returned in original condition and packaging. Postage and return postage will not be refunded on goods supplied correct to order.